This Privacy Policy describes how Prooflio ("we," "us," or "our") collects, uses, and shares your personal information when you visit prooflio.io or use our review intelligence platform. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.
We process your personal data under the following legal bases:
We share data only with:
We do not sell your personal data to third parties.
We use essential cookies for authentication and security, plus analytics cookies (Plausible, no personal tracking) to understand site usage. Our cookie consent banner lets you accept or decline non-essential cookies. You can change your choice anytime by clearing the cookie_consent cookie.
You have the right to:
To exercise any of these rights, email [email protected]. We respond within 30 days.
We retain account data while your account is active and for 90 days after deletion (for backup purposes). Billing records are kept for 7 years for tax compliance. Marketing email lists are kept until you unsubscribe.
We use industry-standard security: TLS encryption in transit, encryption at rest, regular security audits, role-based access control, and SOC 2 Type II controls (in progress). No system is 100% secure, but we work to reduce risk continuously.
Prooflio is operated from the European Union. Data may be transferred to the United States via service providers under Standard Contractual Clauses approved by the European Commission.
Prooflio is not directed to individuals under 16. We do not knowingly collect personal data from children. If we discover such data, we delete it immediately.
We may update this Privacy Policy from time to time. Material changes will be announced via email or in-app notification. The "Last updated" date at the top will reflect the change.
For privacy questions, complaints, or to exercise your rights, contact our Data Protection Officer at [email protected].